A Reception and Filing Assistant is mainly in charge of receiving and distributing communications throughout the organization. Additionally, the assistant will maintain supplies and equipment, deliver mail to proper team members, and welcome visitors. Occasionally, the volunteer will also be asked to make copies, digitalize important paperwork.
Welcoming visitors and clients, making them comfortable during their wait, and announcing their arrival to the person who is meeting with them
Receiving the organization’s mail as well as distributing it to the right department and person
Assessing stationary supplies (files, paper clips, pens, paper, etc.) and reporting shortages
Assessing common living area supplies and reporting shortages
Making copies and/or scanning important paperwork
Creating and updating records
Sorting, storing and securing paperwork in designated places
Keeping the waiting area and front desk tidied up and clean
Maintaining building security by insuring that all doors stay locked at all times. Volunteers will never be alone in the building.
Supporting other staff and volunteers as needed
Maintaining cleanliness and care of the Center’s offices
Supporting other areas whenever possible.
Data Entry skills
Strong organization skills
Excellent writing skills
Knowledge of filing systems
Ability to use photocopier, scanner, etc.
Positive attitude with callers, clients, staff and volunteers
Ability to work both independently and as a team
Excellent communication skills (verbal and written)
Awareness and adherence to confidentiality and boundaries
Punctuality and dependability
Working knowledge of Microsoft suite including Word, Power Point and Excel
Excellent typing skills
Commitment to non-violent and cooperative work environment
Commitment to providing quality and equitable services to all clients regardless of race, ethnicity, sex, gender identity, religion, age or sexual orientation