Read more client narrative success stories on our blog.
I received a phone call from one of our law enforcement officers where they were seeking assistance on safety for a victim. The victim would not disclose to the officer any abuse, but the environment of the home said otherwise. The officer wanted to know how we could be of assistance as the victim did not have any communication to call 911 if need be. I told the officer that we had 911 phones that we could provide to them for the victim. The officer was delighted to hear that and said that he would stop by to pick it.
Shortly after our conversation, the officer stopped by to pick up the phone. I was able to provide the officer with more 911 phones for future incidents like this. After talking more about the victim’s safety and the officer learning that we could assist on scene as long as the abuser was not there, the officer asked if I would go with them to the victim’s home to go over a protective order and what domestic violence is. I was able to offer that assistance where I went over what a PO is with the victim and the cycle of domestic violence and what domestic violence is.
The victim thanked me for explaining things and providing the 911 phone. The victim seemed more at ease knowing that the officer went above and beyond to ensure safety and that an agency like ours exist. The victim was provided my contact information for when the victim is ready to disclose and if the victim needed anything else.
Victim Advocate - Beacon of Hope Crisis Center
I received a call from a client who comes from a marginalized victim population in which admitting to domestic violence victimization is extremely taboo. Though this client could barely muster the courage to describe their situation as “abuse,” as they told me their story it became clear that they were a victim of financial, verbal, emotional, and physical abuse. The client recognized the need to protect themselves and their family from their abuser, so we set up a time to meet for Protective Order filing assistance later that same day.
The process of filling out the paper work was an emotionally turbulent one for the victim. Not only was it difficult to admit to the abuse and to seek help for a problem their culture tells them they shouldn’t even acknowledge, but the fact is they still cared deeply for their abuser, and were grieving as though for the loss of a loved one. I supported them as best I could, giving them privacy to cry when they needed it, and validation and comfort when appropriate. It was a difficult process, but after two hours of re-living the abuse and filling out the paperwork that made their “victim” status so shockingly real to them, the victim took a deep breath, stood up, and for the first time, smiled. Before walking out the door they looked me in the eye, relief written across their face and commented, “Thank you. Honestly, I didn’t think anyone would be willing to help me.”