You can make a difference in the community
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Application Process:
We offer in-person and remote volunteer opportunities, thank you!
We are seeking candidates with daytime availability to apply for the Crisis Intervention Specialist volunteer position!
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Crisis Intervention Specialist
The Crisis Intervention Specialist serves as the first point of contact for clients calling the crisis center. Obtaining experience in crisis intervention is vital for anyone looking to enter the fields of criminal justice, social services, etc. Personal experience working with victims of domestic violence and sexual assault crime presents a unique opportunity to build your resume. The Crisis Intervention Specialist will field incoming calls to crisis lines, complete the intake process for new clients, provide referrals, and connect victims to advocates. Crisis Intervention Specialists will also have the opportunity to shadow Victim Advocates assisting with protective order filing, safety planning, etc.
Primary Responsibilities:
Required Qualifications:
Preferred Qualifications:
Primary Responsibilities:
- Gain Education in the Following Areas:
- Domestic violence, sexual assault, stalking, child abuse, elder abuse, and strangulation
- Barriers for undeserved communities and how we can increase accessibility
- Victim rights in civil and criminal justice systems
- Requirements and process for filing a protective order
- Become familiar with resources to verify court information and offender status updates.
- Shadow Victim Advocate meetings including intakes, protective orders, and safety planning.
- Answering all incoming calls, including crisis calls, informational calls, follow-up contact calls and calls for staff members.
- Completing crisis call assessment forms with callers to determine program eligibility and appropriateness.
- Following agency rules and protocols for admitting people to the center.
- Fostering an environment of respect with clients, callers and staff.
- Supporting other staff as needed including:
- Providing the victims with empathy and support.
- Providing the victims with resources and referrals for medical, legal, shelter/housing, employment, counseling/support groups assistance.
- Providing follow-ups.
- Ability to stay calm and use appropriate judgment in responding to crisis and security situations
- Critical thinking and evaluation skills
- Ability to handle multiple tasks
- Attention to detail in record keeping, coordination and documentation
- Excellent organizational skills
- Ability to problem solve and make appropriate decisions in urgent situations
- Awareness and adherence to confidentiality and boundaries
- Excellent communication skills (verbal and written)
- Punctuality and dependability
- Proactive
Required Qualifications:
- Completed or in the process of obtaining a Bachelor’s degree in criminology, criminal justice, law, social work or related field OR previous experience in working with victims of trauma
- Working knowledge of Microsoft suite including Word, Power Point and Excel
- Excellent typing skills
- Commitment to non-violent and cooperative work environment
- Commitment to providing quality and equitable services to all clients regardless of race, ethnicity, sex, gender identity, religion, age or sexual orientation
- Ability to pass a criminal background check
- Ability to do online research
- Adhere to BOH’s confidentiality policies
Preferred Qualifications:
- Knowledge of community resources
- Experience with Case Management Software
- Bilingual
Communications Volunteer
The Communications Volunteer is responsible for creating content for Beacon of Hope Crisis Center to be used online, in social media, and through other communications. We are looking for a passionate individual to bring bright ideas to Beacon of Hope Crisis Center that increase education and awareness within the community. This position will allow flexibility based on an applicant's unique skills and goals, maximizing your experience and building your resume. The Communications Volunteer will be expected to collaborate with the team on big projects and fundraising events. Ideal candidates have exceptional writing, grammar, and creative design skills. Strengths in these areas are needed for this individual to be optimally successful in this internship role.
Ability to understand, embrace and deliver on the following:
Primary Responsibilities:
Skills:
Required Qualifications:
Preferred Qualifications:
Ability to understand, embrace and deliver on the following:
- Mission alignment
- Branding alignment
- Attention to detail
- Efficient use of time
- Planning ahead
- Scheduling and planning
- Bringing forth ideas
- Audience growth
Primary Responsibilities:
- Stay up to date on new trends & movements relating to domestic violence and sexual assault
- Research and create content for social media
- Write blog posts
- Implement fundraising initiatives
- Follow agency rules and protocols for admitting people to the center
- Foster an environment of respect with clients, callers and staff
Skills:
- Excellent organization
- Creativity
- Strong writing skills
- Research
- Multi-tasking
- Punctuality and dependability
- Proactive
Required Qualifications:
- Excellent written communication
- Working knowledge of Microsoft suite including Word, Excel, and PowerPoint
- Working knowledge of X, Instagram, Facebook, and LinkedIn
- Ability to do online research
- Ability to pass a criminal background
- Adhere to BOH’s confidentiality policies
Preferred Qualifications:
- Experience with blog writing
- Experience with graphic design
- Experience in blogging and video blogging
- Experience working for a nonprofit
- Experience with Mail Chimp
IT Technical Assistant
Strong consideration will be given to candidates that are bilingual and either have an Information Technology degree or working towards obtaining it.
The IT Volunteer reports to the leadership team and is responsible to provide general IT support for Beacon of Hope Crisis Center’s team. The IT Volunteer would be available for a minimum of 3 hours weekly, providing answers and assisting with troubleshooting of computer, internet, phone, or printer issues. The IT Volunteer would also help with communicating issues with leadership, backing up information, recording common issues and detailing resolutions for staff to easily refer to. The IT Volunteer serves as a knowledgeable source for software, hardware and general tech support within the agency.
Primary Responsibilities:
Required Qualifications:
The IT Volunteer reports to the leadership team and is responsible to provide general IT support for Beacon of Hope Crisis Center’s team. The IT Volunteer would be available for a minimum of 3 hours weekly, providing answers and assisting with troubleshooting of computer, internet, phone, or printer issues. The IT Volunteer would also help with communicating issues with leadership, backing up information, recording common issues and detailing resolutions for staff to easily refer to. The IT Volunteer serves as a knowledgeable source for software, hardware and general tech support within the agency.
Primary Responsibilities:
- Serve as a first point of contact for leadership seeking technical assistance for employees and the agency
- Set up time to speak with employees per leadership approval if necessary to understand the issue and resolve the issue
- Provide feedback or suggestions to the leadership team that will help reduce common issues
- Provide detailed proposals on IT products or services required to resolve issues
- Record technological issues and detail steps to resolve them
- Provide documentation of steps to leadership
- Continued education and training on Information Technology, software, hardware and other systems
- Troubleshoot issues with equipment including but not limited to:
- Computers
- Phones
- Printers
- Security system
- Backup files and all documentation regarding technological issues
- Research issues:
- I Phone, Microsoft, and desktop updates
- Suggestions to help the team keep their devices running at optimal performance
- Work independently to provide additional assistance and resolve issues
- Maintain professionalism at all times including:
- Positive rapport with collaborative partners and express only positive feedback
Required Qualifications:
- Completed or in the process of obtaining a Bachelor’s degree in Information Technology or related field OR previous experience in working in the field
- Must have strong communication skills – both written and oral
- Must be open and excited to learn new technologies
- Working knowledge of Microsoft suite including Word, Power Point and Excel.
- Ability to diagnose and resolve workstation technical issues
- Ability to exercise patience and work with staff of all technical ability levels from basic to medium understanding
- Ability to work independently
- Excellent typing skills
- Commitment to a non-violent and cooperative work environment
- Commitment to providing quality and equitable services to all clients regardless of race, ethnicity, sex, gender identity, religion, age or sexual orientation
- Ability to pass a criminal background check
- Ability to do online research
- Must have a valid driver’s license, reliable transportation and full coverage insurance
Foster Pet Caregiver Application
(Click the title above to open the application)
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Fostering a pet is one of the most rewarding experiences you can have. By taking an animal in need temporarily into your home you are helping a family keep their precious pet that may have ended up at the cities Animal Care Services. This program aims to alleviate barriers survivors face when fleeing abuse. If you are interested in fostering a pet in need, or if you have any questions, please fill out the contact us section and we will get back with you as soon as possible.
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Note: If you encounter difficulties with the form below, please print the application page, and send us a copy with the completed fields along with your resume and cover letter to careers@beaconofhopeindy.org.
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