The Foster Pet Program Intern reports to the Crisis Call Intervention Coordinator but works closely with the Foster Pet Program Coordinator. The Foster Pet Program Intern provides administrative and program support to the Foster Pet Program Coordinator. The Foster Pet Program Intern will assist the Program Coordinator with marketing, fundraising activities, community presentations, coordinating pet transfer, and picking up donations for the Foster Pet Program and among other duties assigned by the Program Coordinator. The intern will abide by all Beacon of Hope Crisis Center’s Confidentiality Policies and understand the dynamics of domestic violence and sexual assault.
Primary Responsibilities:
Preparing material for prevention seminars, outreach programs and marketing via social media
Accompanying and assisting the program coordinator with events
Insuring the completion of forms by the victim (victim and pet information, intake/assessment forms, agreement, releases of liability form, etc.)
Monitoring the pet status throughout its stay on a weekly basis
Must follow BOHCC protocol regarding updates
Serving as a liaison, providing follow-up between victims and foster families; updating the victim about their pet on a weekly basis.
Must follow BOHCC protocol regarding updates
Coordinating the transfer of pets (picking up and dropping off pets to and from foster families, animal clinics for spay/neuter procedures, vaccinations, or microchipping)
Marketing the program to shelters, veterinarians, community donors, etc.
Distributing marketing material throughout the community
Organizing fundraisers to help with vet bills, food, and supplies
Picking up pet supplies from donors
Maintain professionalism at all times including:
Positive rapport with collaborative partners and express only positive feedback.
Positive rapport with victims
Providing clients with information and support as appropriate
Answering all incoming calls, including crisis calls, informational calls, follow-up contact calls and calls for staff members
Completing crisis call assessment forms with callers to determine program eligibility and appropriateness
Maintaining complete, accurate and timely information on callers and completing subsequent data entry
Foster Pet Program Assistants
A Foster Pet Program Assistant is a key person in the process of helping a victim get out of their situation. 40% of domestic violence victims are unable to escape their abusers because they are concerned about what will happen to their pets when they leave. A Foster Pet Program Assistant helps spread the word about this very issue, therefore allowing us to find more short-term foster homes. From marketing, fundraising activities, pet transfer to liaison between the foster family and victim, the assistant insures a smooth process for all parties. Primary Responsibilities:
Preparing material for prevention seminars, outreach programs and marketing via social media
Accompanying and assisting the program coordinator to events
Assisting with the recruiting and training of new foster pet families
Insuring the completion of forms by the victim (victim and pet information, intake/assessment forms, agreement, releases of liability form, etc.)
Screening and selecting foster pet families, insuring the completion of written contract by the foster family
Monitoring the pet status throughout its stay on a weekly basis
Serving as a liaison, providing follow-up between victims and foster families; updating the victim about their pet on a weekly basis
Coordinating the transfer of pets
Marketing the program to shelters, veterinarians, community donors, etc.
Distributing marketing material throughout the community
Organizing fundraisers to help with vet bills, food and supplies
Picking up pet supplies from donors
Maintaining building security by insuring that all doors stay locked at all times. Volunteers will never be alone in the building.
Supporting other staff and volunteers as needed
Maintaining cleanliness and care of the Center’s offices
Supporting other areas whenever possible.
Skills:
Creativity
Excellent organization skills
Detailed-oriented
Ability to understand and follow protocols
Public speaking skills
Sales
Marketing
Customer service
Ability to lift 50 lbs (picking up pet supplies such as dog food – once every other month)
Positive attitude with callers, clients, staff and volunteers
Ability to work both independently and as a team
Excellent communication skills (verbal and written)
Awareness and adherence to confidentiality and boundaries
Punctuality and dependability
Proactivity
Required Qualifications:
Working knowledge of Microsoft suite including Word, Power Point and Excel
Excellent typing skills
Commitment to non-violent and cooperative work environment
Commitment to providing quality and equitable services to all clients regardless of race, ethnicity, sex, gender identity, religion, age or sexual orientation
Ability to pass a criminal background check
Ability to do online research
Preferred Qualifications (not required)
Fluency in Spanish
Knowledge of pet laws and licensing in our community