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Crisis Intervention Specialist
The Crisis Intervention Specialist serves as the first point of contact for clients calling the crisis center. Obtaining experience in crisis intervention is vital for anyone looking to enter the fields of criminal justice, social services, etc. Personal experience working with victims of domestic violence and sexual assault crime presents a unique opportunity to build your resume. The Crisis Intervention Specialist will field incoming calls to crisis lines, complete the intake process for new clients, provide referrals, and connect victims to advocates. Crisis Intervention Specialists will also have the opportunity to shadow Victim Advocates assisting with protective order filing, safety planning, etc.
Primary Responsibilities:
Gain Education in the Following Areas:
Domestic violence, sexual assault, stalking, child abuse, elder abuse, and strangulation
Barriers for undeserved communities and how we can increase accessibility
Victim rights in civil and criminal justice systems
Requirements and process for filing a protective order
Become familiar with resources to verify court information and offender status updates.
Shadow Victim Advocate meetings including intakes, protective orders, and safety planning.
Answering all incoming calls, including crisis calls, informational calls, follow-up contact calls and calls for staff members.
Completing crisis call assessment forms with callers to determine program eligibility and appropriateness.
Following agency rules and protocols for admitting people to the center.
Fostering an environment of respect with clients, callers and staff.
Supporting other staff as needed including:
Providing the victims with empathy and support.
Providing the victims with resources and referrals for medical, legal, shelter/housing, employment, counseling/support groups assistance.
Providing follow-ups.
Skills:
Ability to stay calm and use appropriate judgment in responding to crisis and security situations
Critical thinking and evaluation skills
Ability to handle multiple tasks
Attention to detail in record keeping, coordination and documentation
Excellent organizational skills
Ability to problem solve and make appropriate decisions in urgent situations
Awareness and adherence to confidentiality and boundaries
Excellent communication skills (verbal and written)
Punctuality and dependability
Proactive
Required Qualifications:
Completed or in the process of obtaining a Bachelor’s degree in criminology, criminal justice, law, social work or related field OR previous experience in working with victims of crime
Working knowledge of Microsoft suite including Word, Power Point and Excel
Excellent typing skills
Commitment to non-violent and cooperative work environment
Commitment to providing quality and equitable services to all clients regardless of race, ethnicity, sex, gender identity, religion, age or sexual orientation
Ability to pass a criminal background check
Ability to do online research
Adhere to BOH’s confidentiality policies
Preferred Qualifications:
Knowledge of community resources
Experience with Case Management Software
Bilingual
Foster Pet Program Intern (Prevention Victim Advocate)
The Foster Pet Program Intern reports to the Volunteer Recruitment Manager and works closely with the Director of Primary Prevention (DPP). The Foster Pet Program Intern provides administrative and program support to the Foster Pet Program. The Foster Pet Program Intern will assist with marketing, fundraising activities, community presentations, coordinating pet transfer, and picking up donations for the Foster Pet Program and among other duties as needs arise. The intern will abide by all Beacon of Hope Crisis Center’s Confidentiality Policies and understand the dynamics of domestic violence and sexual assault.
Primary Responsibilities:
Preparing material for prevention seminars, outreach programs and marketing via social media
Accompanying and assisting the DPP at events
Accompanying and assisting the DPP with the transfer of pets (picking up and dropping off pets to and from foster families, animal clinics for spay/neuter procedures, vaccinations, or microchipping)
Marketing the program to shelters, veterinarians, community donors, etc. with approved materials
Distributing marketing material throughout the community upon request
Organizing fundraisers to help with vet bills, food, and supplies
Picking up pet supplies from donors
Maintain professionalism at all times including:
Positive rapport with collaborative partners and express only positive feedback.
Positive rapport with victims
Providing clients with information and support as appropriate
Ensuring the completion of forms by the victim (victim and pet information, intake/assessment forms, agreement, releases of liability form, etc.)
Required Qualifications:
Passion to help victims with pets
Working knowledge of Microsoft suite including Word, Power Point and Excel
Ability to pass a criminal background check
Ability to do online research
Adhere to BOH’s confidentiality policies
Criminal Justice Intern (Victim Advocate)
The Criminal Justice Intern serves under the Criminal Justice Program which aims to break the cycle of abuse, educate victims about resources, and support them to achieve a life free from the grip of domestic violence and sexual assault. The Criminal Justice Intern reports to the Volunteer Recruitment Manager and works closely with our advocacy team. Beacon of Hope has formulated partnerships with police departments in Central Indiana. Victim Advocates respond to police reports to offer victims services, safety planning and address other needs that they may have. The Criminal Justice Intern helps Victim Advocates to better serve our clients.
Primary Responsibilities:
Gain Education in the Following Areas:
Domestic violence, sexual assault, stalking, child abuse, elder abuse, and strangulation
Barriers for undeserved communities and how we can increase accessibility
Victim rights in civil and criminal justice systems
Requirements and process for filing a protective order
Crime Victims Compensation
Become familiar with resources to verify court information and offender status updates.
Shadow Victim Advocate meetings including intakes, protective orders, and safety planning.
Accompany and assist the PO Victim Advocate for court accompaniment (as needed).
Complete personalized research to help victims obtain long-term housing and employment.
Complete research to help victims with resources and referrals for medical, legal, counseling/support groups, etc.
Assist with other tasks to help the advocacy team meet the needs of victims.
Research laws related to domestic violence and sexual assaults.
DOES NOT give legal advice, always refers the victims to their attorneys.
DOES NOT talk in court, even when judge asks the questions – The intern must review court accompaniment guidelines in order to attend and adhere to all BOHCC policies.
Skills:
Ability to stay calm and use appropriate judgment under stressful situations
Critical thinking and evaluation skills
Attention to details in record keeping, coordination and documentation
Ability to handle multiple tasks
Excellent organizational skills
Ability to problem solve and make appropriate decisions in urgent situations
Ability to demonstrate professionalism
Ability to follow instructions
Ability and willingness to speak and ask if unsure; propensity to learn
Required Qualifications:
Completed or in the process of obtaining a Bachelor’s degree in criminology, criminal justice, law, social work or related field OR previous experience in working with traumatized persons.
Adhere to BOH’s confidentiality policies
Communications Intern
The Communications Intern is responsible for creating content for Beacon of Hope Crisis Center to be used online, in social media, and through other communications. We are looking for a passionate individual to bring bright ideas to Beacon of Hope Crisis Center that increase education and awareness within the community. This position will allow flexibility based on an applicant's unique skills and career goals, maximizing your experience and building your resume. The Communications Intern will be expected to collaborate with the team on big projects and fundraising events. Ideal candidates have exceptional writing, grammar, and creative design skills. Strengths in these areas are needed for this individual to be optimally successful in this internship role.
Ability to understand, embrace and deliver on the following:
Mission alignment
Branding alignment
Attention to detail
Efficient use of time
Planning ahead
Scheduling and planning
Bringing forth ideas
Audience growth
Primary Responsibilities:
Stay up to date on new trends & movements relating to domestic violence and sexual assault
Research and create content for social media
Write blog posts
Implement fundraising initiatives
Follow agency rules and protocols for admitting people to the center
Foster an environment of respect with clients, callers and staff
Skills:
Excellent organization
Creativity
Strong writing skills
Research
Multi-tasking
Punctuality and dependability
Proactive
Required Qualifications:
Completed or in the process of obtaining a Bachelor’s degree in communications, journalism, marketing, or related field.
Excellent typing skills
Working knowledge of Microsoft suite including Word, Excel, and PowerPoint
Working knowledge of Twitter, Instagram, Facebook, LinkedIn and YouTube
Ability to do online research
Ability to pass a criminal background
Adhere to BOH’s confidentiality policies
Preferred Qualifications:
Experience with graphic design
Experience in blogging and video blogging
Experience working for a Nonprofit
Experience with Mail Chimp
Fundraising Intern
The Fundraising Intern works alongside Beacon of Hope Crisis Center’s Board of Directors and reports to the Volunteer Recruiter. They are responsible for assisting with outreach efforts to maintain and grow our donor network. This position requires a minimum commitment of 12 weeks. Schedules may vary and could include regular business hours and evenings. Majority of this role will be completed in a remote, at-home office setting. There will be certain off-site presentations or events the intern will be expected to participate in, potentially outside normal business hours.
Beacon of Hope Crisis Center (BOHCC) is a Christ-centered organization, which means we follow Christ’s example of love and acceptance toward all communities, regardless of sexual orientation, gender identity, religion, sex, ethnicity, nationality, or age. As a representative of BOHCC, it is important that the Fundraising Intern maintain this policy of neutrality in all interactions with the broader community. The Fundraising Intern will act as an ambassador of Beacon of Hope Crisis Center, positively representing the agency’s mission and vision to those who are unfamiliar with our organization. This person must not only have a nuanced and holistic understanding of domestic violence and sexual assault but bring new knowledge to the agency on how to creatively engage new and existing donors.
Primary Responsibilities:
Assist with outreach efforts to expand BOHCC’s donor network
Draft communication materials and content to increase donations
Suggest and implement new ways to keep donors engaged
Research fundraising opportunities to increase revenue (grants, private sources, etc.)
Make professional phone calls to potential donors
Follow up with event sponsors or donors
Help to organize and increase donor outreach efforts
Assist the Board of Directors with miscellaneous tasks
Skills:
Communication written and verbal
Ability to stay calm and use appropriate judgment under stressful situations
Attention to details in record keeping, coordination and documentation
Ability to handle multiple tasks and meet deadlines
Excellent organizational skills
Ability to demonstrate professionalism
Required Qualifications:
Reliable transportation
Valid driver’s license
Car insurance
Pass a criminal background check
Adhere to BOH’s confidentiality policies
Preferred Qualifications:
Experience with nonprofit fundraising
Knowledge of:
Domestic Violence
Sexual Assault
Violence Prevention
Community engagement, mobilizing, and organizing
Intersections between gender, religion, and violence
PLEASE NOTE: Per Beacon of Hope Crisis Center policy, it is imperative that leadership be cc’d on all external e-mail communications with potential donors and community contacts. Additionally, all presentations must be reviewed and edited by leadership. All presentations must adhere to BOHCC branding standards.
Note: If you encounter difficulties with the form below, please print the application page, andsend us a copy with the completed fields along with your resume and cover letter to careers@beaconofhopeindy.org.